Point Taken Fall Newsletter: Issue 21

Point Taken, meet everybody.
Everybody, meet Point Taken!

In offices all over the world, people start their days with conversations, everything from funny stories about the weekend to new ideas they may have. One-on-one communication (or one-on-two or three) is the backbone of our communication opportunities. We have far more of these opportunities than any other, and they help others create an impression of us. This newsletter addresses why so many avoid the one-on-one situations and how to make meeting someone new easier and more enjoyable.

Ready for your Heart-to-Heart talk?!

Many people dread the one-on-one conversations. When meeting someone, one has to concentrate on making a good impression while trying to listen and respond to the individual that they are having a conversation with, it’s no wonder why people get so nervous. Through our workshops, we work with you to build strong business relationships through focused interaction. With any one-on-one conversation, one should always leave feeling more connected and have a better understanding of the other person’s point of view.

Below are 10 Quick Tips one should keep in mind when having a one-on-one conversation from allbusiness.com:

  1. Smile
  2. Be appreciative
  3. Pay attention
  4. Practice active listening
  5. Bring people together
  6. Resolve conflicts
  7. Communicate clearly
  8. Humor them
  9. See it from their side
  10. Don’t complain

Although we may still have many in-person interactions a day, some of those are being replaced dramatically due to the internet. People are able to connect and interact online. Due to the large number of businesses using the internet as their primary source of communication, it’s no wonder people are looking to use it to connect with others on a day to day basis. In fact, LinkedIn is now valued at $1 billion, as of June 15, 2008. We are on LinkedIn as well. If you’re on the site, please feel free to connect with our President, Beth Rogers, or one of our other trainers.

Got any points you want taken?

Send us an email at [email protected]
and you may see your comments in the next newsletter.

Her Point Exactly:

A message from the president

For my mother, 'social networking' meant talking to her friends at a neighbor’s cocktail party. My, how times have changed. When we refer to social networking today, there may be absolutely no in-person connection at all – it may all be done over email and the internet.  That has allowed each of us to expand our contacts, document our institutional memories, advance our careers, and find experts with special skills and talents – all with less effort and greater velocity than similar work done in person.

All of these changes are great for those of us who are shy, and worried about approaching others to ask for things we need. But while social networking is a great asset to our toolbox, it can’t replace all of our need for in-person communication. There are just some times when only a meeting – or a live phone call – will do. At those times especially, we need to make sure we are creating the right impressions with the people we meet, especially if we really do need something (like a job, a connection, a resource).  Those one-on-one interpersonal skills are critical to our professional and personal success, so we still need to be focusing on those skills.  

Linked In, the biggest social networking site for business professionals, now boasts 23 million users and a corporate valuation of $1 billion (as of June 18, 2008, according to the International Herald Tribune).  All of us here at Point Taken use Linked In to keep in touch, so we’d love to hear from you.  We’d love to have the chance to catch up with you, and see how you are doing. If you are online, come look us up.

~Beth Rogers

Point Taken
Fun Facts

70% social networking activity occurs in the evening, 37% of participants visit daily and 41% visit a few times per week.

Lizards communicate by doing push-ups

A Goldfish's attention span is three seconds

“The word ‘listen’ contains the same letters as the word ‘silent’”.
-unknown